Recessed cans glowing when off : Hue (reddit.com)
Seems that there may be a recent Hue firmware update that addresses this behavior.
5 Likes
For the record, hereās the hardware/firmware numbers I have on mine:
Light #1 = LCD002 | 1.101.8
Light #2 = LCD006 | 1.101.8
Light #3 = LCD006 | 1.101.8
Dang @timrudd12 ā that Reddit thread is crazy. I must have gotten extremely lucky or something. Or the firmware was updated before I realized there was an issue.
1 Like
Oh look at that! I just did the update. Iāll check tonight when itās dark.
If no luck Iāll go to a dumb switch with the hue ap and will report back.
Thanks everyone!
2 Likes
Solution: I added the lights back to Hue and did the software update. Problem solvedā¦ finally. They are repaired with a Blue and working like a dream.
Thanks Eric and everyone here that helped on this one.
Heres the link to the software update from philips in which they discuss fixing the glow issue.
5 Likes
firmware update worked for me too - glad I saw that before I returned the cans. For anybody that might stumble in here, you donāt need a hue hub to update, you can do it via the app with bluetooth.
2 Likes
Wow, thatās insane that it was just a firmware update. Glad it got sorted out and you guys got it working!
yeah - on the one hand I feel pretty dumb for not checking for that before taking us all on this journey, but on the other hand maybe the record will be helpful to others?
2 Likes
Oh for sure it will help, glad you brought it up as clearly multiple people had this issue and Iām sure there will be others who wonāt even check the forum and write into tickets (so now we also are aware of the problem and can help)!
1 Like