Z-Wave 800 Series 2-1 Switch (On/Off & Dimmer) | Project Phoenix

I’m not sure, so I asked over on the Hubitat site for someone who is sure to respond and I pasted in a link to this thread over there.

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@skarden - Not at this time (well as of 5 days ago)

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The posters above is correct — Hubitat is one of these I alluded to:

FWIW, the C-7, released in spring of 2020, is also “LR-capable.” That’s (at least) how long we’ve been waiting for there to be actual LR devices to use. :smiley:

Hmm, weird. I figured out what happened. There were duplicate listings in our Inventory program and it wasn’t syncing the right one to Shopify. I just confirmed it’s fixed now! Sorry about that.

Great question – no unfortunately the air-gap is longer on the fan switch. We’re working to get those produced and delivered alongside the fan switch.

Looks like you got some good answers below and I don’t have anything to add outside of what we’re seeing with the switches. I don’t know that we have an official distance, but the other Eric tested it down the street from his house with an unofficial 800 Series Z-Stick and it worked. Definitely not in the mile to 1.5 mi range. I really wish SiLabs would put a giant disclaimer up that says, “OPEN AIR TESTING UNDER THE BEST POSSIBLE CONDITIONS, RESULTS MAY VARY”.

The other challenge we had is that at the time of testing, there weren’t many hubs out there that had Long Range enabled. I think Zooz just launched their Z-Stick but we were pretty much done with testing at that time.

Unfortunately, it sounds like in your situation you need a mesh network. I was kind of bummed out about that when I read it as well.

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Can someone breakdown ELI5 style how the 800 series are going to work distance wise when the bulk of my zwave network is 500 series red dimmers. I have an aeotec 5 stick. A few zooz 700 series switches also.
One of my Red Dimmers in my garage is at the edge of the network and struggles to stay online. I was hoping to replace that and one other with the new 800 series 2in1 switch thinking that it would basically allow the other far end devices to use its mesh to jump back to the hub. Is this not the case? Do I need an 800 series stick as well or would it still not matter?

Correct, you need an 800 series stick that supports LR to achieve LR functionality.

To date I haven’t seen one, the ones that are out right now say an update to add this function is “coming soon”.

Thanks for the reply.

So to be clear, if I eventually get a stick that supports LR and also have a few of the new 800 series switches, my other 500 series dimmers will be able to mesh with those to extend the overall range of my 500 series switches via mesh relay?

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Correct, that is my understanding. The only limitation is that LR requires direct communication from stick to 800 LR switch.

I don’t think you can create a mesh off of the long range devices, but you can have both a long range “star” network and the regular “mesh” network side by side on the same long range compatible controller.

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I’m pretty sure you can do long range with a 700 series stick. The Zooz or the SiLabs 700 series sticks can do long range.

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Zooz says the S2 ZST10 700 USB can support up to 1000ft in open space & 250ft in a typical indoor mesh system.
Can’t speak for the SiLabs one.

Hey guys, sorry, I’ve been out of the office on some personal stuff and am just getting back into things.

I want to share a production video with you all - they shared this with us to show how everything is going to be packaged:

I’ll follow up more with a firmer date on where we are at in the process. I believe production should be wrapping up, if not finished, but I’ve just been out of the loop and wanted to give you guys at least something while I catch my bearings.

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If that’s how slow the factory is in packing each switch, my guess is that the first batch will be completed by October!!! :rofl: :rofl: :rofl:

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@Eric_Inovelli

Hi Eric
Did you have a chance to follow up? Is May feasible for delivery?

Vladi

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I’m curious, too…

Since November of 2021 I’ve wanted to buy 23 Z-wave switches and I decided to wait for the Red dimmers to be in stock because the features they offered were the best in the market. Understandably there were supply chain issues from Covid and I knew I would have to wait a year or more. Then the 2-1 was announced and the Red dimmers were halted entirely. So I resolved to wait at least another year for a brand new improved product to go from proto to production. I would also like to get a few of the light/fan switches but they’ve also been out of stock for years. This morning I got an email fundraising for another new version of the 2-1 before the one we’ve been waiting a year and a half for has even shipped. Other users asking for shipment updates for items I assume they’ve preordered and have already paid for are being ignored. Maybe the majority of current products should be at stock levels where they can be ordered and delivered within a week or two before money is invested in new projects. Inovelli is stretched too thin and consistently fail to meet their own projected timelines. This is ridiculous.

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My existing Inovelli zwave switches are so good that I am waiting and if this is going to be released even later I will still wait.

But yes, it would be good to know an feasible timeline, even if that is July or later.

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Yes, they finished up late last week which is great! Unfortunately, it’s Labor Day over in China, so they won’t be back until later this week when they can dispatch the cargo. From there it’s about a 3 week process depending on how long customs takes.

My best guess at this point is either late may or very early June.

I understand the frustration – trust me, I do. I read these comments all the time and it sucks for both of us. You (and everyone else) in that you wait and wait and wait but it seems like nothing is ever fixed and me in that we try and try and try to fix something but we just can’t get out of the hole of running out of inventory. Its been the thorn in my side as the CEO for going on 3 years now and it is one of those situations where all I can do is acknowledge the issue and try my best to be as transparent as possible about everything. I can’t promise a timeline on the fix as it’s much harder than it appears (it’s not as simple as, “take the profits from your sales and invest them in more inventory” or “take out a loan – that should solve the out of stock issues”).

What we faced from 2020 through present has been the hardest situation I’ve ever dealt with. I’ve never had to deal with logistics issues before, it’s always been as simple as submitting a PO, paying, receiving the product, selling, rinse/repeat.

I’m not sure what all you know about our specific situation, so if you’ve read the updates, then feel free to ignore, but here were the challenges:

  • 2020 brought record sales – I’m talking 3.5x what we did in 2019, which was great in the beginning (and honestly what probably allowed us to stay in business the last couple of years)
  • 2021 was when things started to fall apart
    • Lead Times: lead times went from 16 to 52 weeks overnight. That means anything we ordered would not be seen until a year later, once you’re out of stock, you’re completely screwed unless you have a strong brand following, a solid product, and people trust that you’ll eventually deliver
    • Cashflow: When product goes out of stock we see our sales drop by at least 50% per month as people don’t want to wait (understandably) and go elsewhere. Most of the cash that was in excess from 2020 was burned up on overhead to keep the lights on and we had to lay off 1/3 of our staff. Again, we have to wait almost a year for product
    • Z-Wave Chip Shortage: Our manufacturer produced the keypads for Ring, which is a much larger company than us and they allocated all their Z-Wave chips to them and gave us the scraps (metaphorically), so even when we had to wait a year, we’d only get enough to cover maybe a month or two of sales before we’d have to wait again. Clearly this wouldn’t work as a business model.
  • 2022 was just a disaster in that the Z-Wave manufacturer essentially cut ties because we moved onto a different manufacturer and the new Zigbee manufacturer underestimated the complexity of the switch which delayed us (causing out of stock for 1/2 - 3/4 of the year)

So, in 2021 as you mentioned, we had to accelerate our future plans which were to create a Zigbee equivalent (we’ve always wanted to get into Matter – CHIP at the time). We also wanted to explore a new manufacturer as things were shaky at best with our current one. The new manufacturer had experience in Zigbee so we had to make the tough decision to put Z-Wave on hold (as you mentioned) until either the current manufacturer could give us what we needed or we found a different one who could do it for us.

As with just about everything we do, our timelines seem to be optimistic at best and that’s something I’ve always struggled with. I thought for sure we’d have the 2-1 launched in early 2022 as that’s what I was told.

So, what are we doing to fix the “death spiral” as it’s one thing to explain what happened – anyone can explain their decisions away – but it’s another to actually fix them.

Well, I had to take a long, hard look in the mirror and accept the fact that I am just not the guy who can negotiate effectively with China (or any supplier for that matter). We’ve been walked all over by them and because I wasn’t the best, we’re in the position we’re in (although I would argue a lot was out of my control, I still take responsibility for it). So, we’ve partnered up with and brought on a COO who has a ton of experience running his own IoT company as well as negotiating with manufacturers.

Not only that, but he’s the one who will be handling inventory cycling and digging us out of the out of stock mess.

It will take time, but I can honestly say, pending no new pandemic, I think this will be possible with the next purchase of Blue 2-1’s. Our inventory for Red 2-1’s are solid and I’m hoping to be completely caught up by late summer. I’m sure you’ll hold me accountable :slight_smile:

Yes, these simply aren’t coming back. Long story short, there were both communication issues between the switch and canopy that our old manufacturer refused to fix and we don’t work with that manufacturer anymore. Very unfortunate because I loved that product and get at least (not exaggerating) 1-2 comments/emails, etc per day about this.

It is on our list to bring back – I realize I likely got an eye roll there from that comment, but it’s just the best I can offer at this time.

I’m confused at this comment. This project was announced in September 2022. It will be delivered in, at the latest June 2023.

The Blue 2-1 has been shipping since November of last year. We just happen to be out of stock on it again (although we’ve gone through 3 batches since November).

Again, confused about this one. There is a thread, yes, of people asking about orders, but all original pre-orders from last year were fulfilled in November of 2022.

I’m just going to assume you haven’t been following closely in the forums – if you have, I apologize – but I’ve stated that I agree with your sentiment of getting caught up on inventory levels being the number one priority. In fact, in a lot of these threads that are discussing new project ideas, I’ve openly stated I did not want to do pre-orders, did not want to do Indiegogo/Kickstarter, but there is overwhelming support for us to fund it.

I decided to take a risk with Indiegogo this time to see how it panned out and, if you read the page, I stated that if this was not successfully funded, everyone would get a refund. In fact, I went so far so to tell Linus of LTT to make that same announcement.

With every innovation/pre-order, etc we have refunded anyone who’s asked for it.

This is a fair criticism. I agree with you. But I also challenge you to find another company who even releases their anticipated deadlines from the beginning of the project, let alone works with you alongside the project and keeps you updated as to why they are behind.

If you’d prefer me to keep everything internal, never talk about an anticipated release date, etc – then I guess I’d recommend either not paying attention to the project threads, or finding another brand that offers the same features, innovation, etc that suits your needs.

I agree with you and am trying my best to make it better. It sucks for everyone.

I appreciate it :slight_smile:

It’s looking like these will be arriving in late May, early June. Production is finished, we’re just waiting for the freight forwarder to pick them up after the Chinese holiday and to clear US customs.

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That’s not so awful. Glad it is progressing!

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Just wanted to add my 2 cents. I love tech., but I also take forever to make a decision on what to do (about everything). So I watched and searched about Zigbee and Z-Wave and Lutron, etc. This was even before Z-Wave Plus. Nothing I saw did all I wanted to do. For a switch I wanted to be able to do multi-taps for different actions and a “favorites” button that I could pre-set (sort of like on the Lutron Pico, but which isn’t on their main switch - go figure). I also have several ceiling fans but all of the smart switches were 2 pieces and I simply couldn’t add an extra gang in many places. That is, until I discovered Inovelli and their Red Dimmers and Fan + Lights and saw all the rave reviews about them, including doing 3 ways.

So now all of my 30 some switches are Red Dimmers, 5 Fan+Lights and a few Black series. There certainly have been some bumps in the road, especially that I can’t take a chance to update the firmware with Hubitat for the last year or so since I got multiple failures that almost bricked a couple of them. (If you go to the Hubitat forum you’ll see threads about people still having trouble updating the firmware. They suggest a Z-Wave stick but I only have a 27" desktop Mac so that ain’t happening).

I’m also disappointed that despite only being about 25 feet, at most, away from my centrally located Hubitat hub (first a C-7 now a C-8) and being 7 series chips, my Fan+Lights just won’t connect directly to it and run very slowly (a couple of noticeable seconds from turning them on at 9.6 kbps) despite them not having any multi-pushes associated with them (and speaking of which, that I can’t associate them with a red dimmer) and me trying to a Z-Wave repair, etc.

BUT… That said, I’m still very happy that I went with Inovelli. I was hoping that the Hubitat C-8 hub with their antennas would solve some of the lingering slow connections that bounce hither and yon through multiple switches before getting back to the hub, but it is actually worse than my C-7 was - which baffles me (and I think the Hubitat folks).

I’m not looking to maybe replacing my switches with new 2 in 1’s but just might for a couple of them to see if I get any better result. So all-in-all I’m still on team Inovelli and hope they can hang in their because even years down the road I still think their is nothing that touches them for features.