LZW-35 Blue Fan Switch Behavior

I have just installed a LZW-35 Blue Fan switch on my fireplace fan, replacing the speed selection dimmer that was in place (Hot and load only on previous dimmer - Neutral connected for LZW-35.) I have it set up as a multi-speed/ceiling fan since I know it can be dimmed based on the previous wall switch.

I’m seeing some odd behavior. When I have the fan set to 34-66%, allegedly medium, it runs at full. When I go to 67% and higher, it gets slightly slower, but not enough that it would be considered a different speed. At 33% and below the fan barely, and I mean almost inaudibly, runs. I’m concerned the fan is not getting enough power in this setting.

Is there a way to customize the amount of power being provided for each setting since every fan will respond differently? Or is this fan incompatible?

Thanks!

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Verify the fan you’re connecting to can use a ceiling fan style speed selector. Especially if the old control was one of those “dial” style speed controllers then this switch can only work in exhaust mode, not as a speed controller. You can burn up a motor using the wrong kind of controller.