Hi,
Just installed my new LZW30. Install was great thanks to good design.
Power it up and the switch controls the light properly, but I cannot get it to enter pairing mode after pushing the ‘config button (A)’ 3 times. I push the config button and there is no change in the led strip (which is steady blue). It will also not enter ‘exlcusion’ mode which I tried as well.
Checked Zwave range and get Green (good signal). It is surrounded by Zwave switches in the surrounding room and is immediately below my hub on the floor above.
Is there a factory reset procedure for the switch or any other way to initiate pairing?
@MKITGO2 I had a similar experience, but I managed to enable it by pressing config button 3 times really quick. Basically as fast as I could press the button… probably a .25 sec pause between pushes.
@harjms… Thanks! That did it… super fast 3 pushes (Click might be a better description)… when into pairing and Hubitat found it right away.
@vmChad - I did do the reset first, so that may have helped. After 5 seconds it went into yellow, then Red at the 20second mark. Then returned blue after released.
I am having the exact same problem. It is super frustrating. I’ve tried everything detailed here with no luck. I guess I will return the switch and replace it with an GE.
Let me know if this helps. If not, check to see if the device is in range (hold down the config button for 5 seconds and let go - if it remains Green, you’re good… If it goes Red, you’re not).
Ok, so distance is definitely not an issue - are you pressing the button similar to this video (I know it’s for Hubitat, but it should show you the speed at which to press the button)
If you are, then you may just have a defective switch and we’ll send you a new one first thing on Monday.