Okay. So far so good. There are new DH for both SmartThings and Hubitat. Posted Feb 6th. They seem to have solved the turning off even when relay bypassed issue for me. Been two days now and two very troublesome switches are now working as they should. My smart lights are now always powered.
Cross fingers this is it!
Red Series . . .
ST Parent DTH’s
20200206:
https://raw.githubusercontent.com/InovelliUSA/SmartThingsInovelli/master/devicetypes/inovelliusa/inovelli-dimmer-red-series-lzw31-sn.src/inovelli-dimmer-red-series-lzw31-sn.groovy
Hubitat
20200207
https://raw.githubusercontent.com/InovelliUSA/Hubitat/master/Drivers/inovelli-dimmer-red-series-lzw31-sn.src/inovelli-dimmer-red-series-lzw31-sn.groovy
Following up, did the new DHs seem to help this?
Well. So far it does extend the time before the relay is flipped. But they are still tripping just more days in between now.
Sigh.
I’m having the exact same issue with one of my Red Series dimmers (LZW31-SN) in a single pole, neutral installation. Local relay is disabled, connected to 1 Hue A19 color bulb.
I updated to the latest SmartThings DTH and that didn’t fix it. Before finding this thread, I thought my Hue bulb was losing its connection to the bridge, but I tested the line at the bulb on five occasions and it was not powered so it’s definitely losing power from the Inovelli dimmer.
For now, I wrote a webCoRE piston to detect the bulb going offline, then cycling the dimmer power to bring the bulb back online but this definitely is not a long term solution. Last post from the Inovelli team was almost 3 weeks ago. Any updates on this @anon64478871?
Thank you!
What level are the lights at when it turns off ?
The dimmer is at 99, seems that is the highest allowed as it keeps going to that when I set it to 100. The Hue bulb itself is at 100 when this happens.
I’ve tried two dimmers and the on/off switch (LZW30-SN), all had the same issue. Even though I have a neutral (see my setup above), I decided to try adding the Aeotec bypass and put a dimmer back in. Much to my surprise, the dimmer hasn’t turned off in the 16 hours since I’ve done this. Previously, it only stayed on for 3-4 hours at most. I’ll see how it goes and post another update.
EDIT: made it about 24 hours, but now the dimmer is turning itself off every 15-30 minutes for the past couple of hours. Beyond frustrated at this point, sending it back until this thing is ready for prime time.
I’m having the same issue lights turn off after a few minutes but switch still shows on. Any resolution to this?
Maximum dim level? LEDs? Incandescents?
4 Leds 13w each, max dim at 95% worked for a few days then started to do the same as when at 99%
A couple suggestions.
Try max dim at 80%
If you can, temporarily swap out for incandescents. There have been some reports of needing a bypass even with the required load and a neutral. Also, there have been some reports of incompatible dimmable bulbs.
I have been testing all sorts scenarios but have not had anyone of them turn on after I turn it off.
For those that can reproduce 100% this please outline exactly the setup you have from the switch model to type of bulb w/mfg name and wattage and whether it is LED or incandescents.
Mine was only turning off by itself, never turning on by itself. Here is my setup:
Red Series Dimmer LZW31-SN
Bulb: 1 Philips Hue A19 Color ( 548610). 10 watts.
Wiring: single pole with neutral
It was consistently turning off every 2-4 hours like this. Tried a second Red Series dimmer, same result. Tried the Red Series On/Off switch LZW30-SN, same result. I went back to the second dimmer I had installed here since I had already put the first dimmer in a different location.
Added the Aeotec bypass even though I have a neutral. Worked for about 24 hours without an issue. Then over the course of about 3 hours, it was turning off every 15-30 minutes but then went back to working for a few hours.
On Monday afternoon, I swapped out the Hue bulb for an Ilumin color bulb (LZW42) and left the bypass installed. Slightly less watts than the Hue - 9.5 compared to 10. It’s been working without an issue for about 40 hours at this point.
Later today, I’m going to try removing the bypass since I technically shouldn’t need it with a neutral wire and see if it still works.
In my case, perhaps a compatibility issue with a single Hue bulb? I have nearly the same setup in a different room, but using 3 of the Hue A19 color bulbs in a ceiling fan fixture. Also single pole, neutral. In that case, I’ve never experienced the dimmer turning off by itself.
I have a similar situation as Jake above. My three Lifx bulbs are on a Red Series dimmer, single pole with neutral, relay disabled. Recessed cans. When lights are off, the load was 2.9W and the dimmer would eventually turn off. Only when the lights were off. I eventually replaced one Lifx bulb with another Lifx bulb (A19, same type) because I thought maybe the hardware was bad (it dropped constantly) and the wattage when power is out is the same when all 3 bulbs are off, but the dimmer hasn’t turned off since Sunday so far.
Also have the same exact setup in my kitchen, dimmer has never switched off.
LIFX is what I am currently testing with the new FW – Mine was shutting off if the bulb was 5% or less. The new FW is suppose to fix this so let’s see what happens in the next 24-36 hours.
BTW the LIFX bulb was fine at 10% and never turned off.
Hi Scott,
Went about 46 hours with the Ilumin bulb, but then the dimmer shut off. I hadn’t yet tried to remove the bypass, nothing was done since Monday afternoon. Currently not able to get the Ilumin bulb back online either.
I’ll test our bulbs this weekend.
I’m not exactly sure how I was able to bring the Ilumin back online, but it did eventually come back after a combination of turning the dimmer on/off through ST, pulling the air gap switch a few times, and also re-enabling the local relay to cycle power to the bulb. It’s happened again today, but so far no combination of these steps is bringing the bulb back online.