Red dimmer not responding

I have a red dimmer (not 3-way). Has been working fine for a while. I use Homeseer and the last time it was set was 6/29. The light is on. The led is lit up. But the switch won’t respond, either by tapping or holding the paddle. I tried to troubleshoot with Homeseer but it says the node can’t be reached.

I haven’t tried re-adding the node but that is what I was thinking of doing next. Any ideas from anyone?

Thanks.

Have you tried air-gapping it?

Pull the air-gap lever out to disconnect all power to the dimmer. Wait a few seconds then push back in. Dimmer should reboot and hopefully work normally again

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