I have 2 Red Series dimmers and one of them has developed issues reporting power. I have 4 850 Lumen bulbs on this switch, and they report 2W when on. This has just started happening recently. I noticed that there are similar issues that are reported on these two threads:
https://community.inovelli.com/t/lzw31-home-assistant-power-reporting/1772
https://community.inovelli.com/t/power-reporting-is-now-inaccurate/2643
Is this a configuration issue, or is something in the switch bad?
I have over 20 Red Series dimmers and one of them does this. Power report is always 2w when on, regardless of dim level or load. I was suspecting it was a bad switch, but maybe not?
Yeah, we’ve seen this too – I think the power reporting chip goes bad or something, as we haven’t been able to figure it out. If you want to swap it out, we could send it onto the manufacturer to evaluate?
Yes I’d be happy to do that. What is the process?
Would be happy to do that as well.
For info this is on a 3-way circuit with a dumb switch, and has a load of 44W spread out over 4 LED bulbs.
@Eric_Inovelli what is the process? Do we need to formally request a replacement so we can swap out the bad one and send it back?
Hi @Eric_Inovelli ,
I have another Red Dimmer that started failing in the same way. Power reporting is always 1.6W regardless of load or dimmer setting. It has been updated to firmware 1.52 with no change. Reset via air-gap does not fix it either.
Should I contact @Courtney_Inovelli for a replacement?
This time, I also noticed that it sends a Power Report every 30 seconds regardless of the “periodic power reporting” parameters (18 & 19). By default it should only send reports once per hour or if the value changes by 10%. I’ve tried various other settings and its always the same report 1.6W every 30 seconds.
09:15:10.409 am infoSink light: Power report received with value of 1.6 W
09:14:39.504 am infoSink light: Power report received with value of 1.6 W
09:14:07.697 am infoSink light: Power report received with value of 1.6 W
09:13:35.012 am infoSink light: Power report received with value of 1.6 W
09:13:03.187 am infoSink light: Power report received with value of 1.6 W
09:12:32.472 am infoSink light: Power report received with value of 1.6 W
09:12:00.637 am infoSink light: Power report received with value of 1.6 W
09:11:28.936 am infoSink light: Power report received with value of 1.6 W
09:10:58.139 am infoSink light: Power report received with value of 1.6 W
09:10:26.259 am infoSink light: Power report received with value of 1.6 W
09:09:56.584 am infoSink light: Power report received with value of 1.6 W
09:09:24.884 am infoSink light: Power report received with value of 1.6 W
09:08:52.986 am infoSink light: Power report received with value of 1.6 W
09:08:21.192 am infoSink light: Power report received with value of 1.6 W
09:07:52.521 am infoSink light: Power report received with value of 1.6 W
09:07:20.577 am infoSink light: Power report received with value of 1.6 W
09:06:49.884 am infoSink light: Power report received with value of 1.6 W
09:06:21.013 am infoSink light: Power report received with value of 1.6 W